Author Archives: Reed Lyon

Volunteer Day at SF Homeless Connect

To paraphrase Muhammad Ali, “What you’re thinking is where you’re going.” To quote Muhammad Ali directly, “It’s just a job. Grass grows, birds fly, waves pound the sand. I beat people up.” Last week, a team of LaunchSquad volunteers was thinking – not about grass growing, birds flying, waves pounding or beating people up – [...]

Adding Digital Fuel to the Fires of Businesses Everywhere

Last week our client Digital Fuel, a provider of customer-facing service management software, launched the latest release of its ServiceFlow solution with a focus on the emerging global trend of businesses shifting from selling products to selling services. To understand this trend, think of what Dell does. It doesn’t just sell the physical computer; it [...]