Comments on: Comcast + Twitter = Creepy? http://www.launchsquad.com/blogs/exclamation/2008/05/01/comcast-twitter-creepy/ Stories, Ideas and Loud Noises Tue, 13 Jul 2010 09:42:51 +0000 hourly 1 http://wordpress.org/?v=3.0 By: Scott Westerman http://www.launchsquad.com/blogs/exclamation/2008/05/01/comcast-twitter-creepy/comment-page-1/#comment-19213 Scott Westerman Tue, 06 May 2008 20:15:56 +0000 http://www.launchsquad.com/blogs/exclamation/2008/05/01/comcast-twitter-creepy/#comment-19213 Andrew - You're right that Frank really does care. You're wrong about the rest. We're listening and learning. The dialog has ultimately been a positive thing and the whole of our customer experience will ultimately be better for it. Feel free to engage Frank or me directly if you have any open Comcast issues. Scott Westerman @wscottw3 - scott.westerman@comcast.net Andrew – You’re right that Frank really does care. You’re wrong about the rest. We’re listening and learning. The dialog has ultimately been a positive thing and the whole of our customer experience will ultimately be better for it.

Feel free to engage Frank or me directly if you have any open Comcast issues.

Scott Westerman
@wscottw3 – scott.westerman@comcast.net

]]> By: Andrew http://www.launchsquad.com/blogs/exclamation/2008/05/01/comcast-twitter-creepy/comment-page-1/#comment-19133 Andrew Thu, 01 May 2008 20:25:52 +0000 http://www.launchsquad.com/blogs/exclamation/2008/05/01/comcast-twitter-creepy/#comment-19133 The only thing creepy about that Twitter response is that Comcast actually responded. Frank (aka @comcastcares) seems like he really does care. But, I don't think Comcast actually cares.They just understand that it's really smart to cutoff Twitter memes before they cause major reverberation through the blogosphere. The only thing creepy about that Twitter response is that Comcast actually responded.

Frank (aka @comcastcares) seems like he really does care. But, I don’t think Comcast actually cares.They just understand that it’s really smart to cutoff Twitter memes before they cause major reverberation through the blogosphere.

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